https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working-properly-Software-issue-Please-send-a-new-box/m-p/4681342#M651969 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3214924">@MartininiH</a>&nbsp; By posting in the Forum no one can or will send a replacement box, this is a customer helps customer community, no on here will know who you are or any of your account details.</P> <P>&nbsp;</P> <P>Have you called Sky or tried any of the online help, what is the exact message you get on your box?</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/updating-sky-box-software-sky-q" target="_blank">Updating Sky Q 1TB and 2TB boxes | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Mon, 01 Jul 2024 08:37:18 GMT GD1 2024-07-01T08:37:18Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working-properly-Software-issue-Please-send-a-new-box/m-p/4681322#M651965 <P>Q box not working properly. Software issue. Please Send a new box.</P> Mon, 01 Jul 2024 08:23:23 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working-properly-Software-issue-Please-send-a-new-box/m-p/4681322#M651965 MartininiH 2024-07-01T08:23:23Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working-properly-Software-issue-Please-send-a-new-box/m-p/4681342#M651969 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3214924">@MartininiH</a>&nbsp; By posting in the Forum no one can or will send a replacement box, this is a customer helps customer community, no on here will know who you are or any of your account details.</P> <P>&nbsp;</P> <P>Have you called Sky or tried any of the online help, what is the exact message you get on your box?</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/updating-sky-box-software-sky-q" target="_blank">Updating Sky Q 1TB and 2TB boxes | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Mon, 01 Jul 2024 08:37:18 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-working-properly-Software-issue-Please-send-a-new-box/m-p/4681342#M651969 GD1 2024-07-01T08:37:18Z