topic Re: Says I do not have internet connection in Sky Q https://helpforum.sky.com/t5/Sky-Q/Says-I-do-not-have-internet-connection/m-p/4681269#M651952 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107814">@Luke51</a>&nbsp;wrote:<BR /> <P>Says I do not have internet connection ,(I have my own internet not through sky ) when I put in the password it says unable to connect . But my internet is fine as I have wifi on my mobile and my play station works&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107814">@Luke51</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> Mon, 01 Jul 2024 07:12:37 GMT Quoman7 2024-07-01T07:12:37Z Says I do not have internet connection https://helpforum.sky.com/t5/Sky-Q/Says-I-do-not-have-internet-connection/m-p/4681014#M651917 <P>Says I do not have internet connection ,(I have my own internet not through sky ) when I put in the password it says unable to connect . But my internet is fine as I have wifi on my mobile and my play station works&nbsp;</P> Sun, 30 Jun 2024 17:11:30 GMT https://helpforum.sky.com/t5/Sky-Q/Says-I-do-not-have-internet-connection/m-p/4681014#M651917 Luke51 2024-06-30T17:11:30Z Re: Says I do not have internet connection https://helpforum.sky.com/t5/Sky-Q/Says-I-do-not-have-internet-connection/m-p/4681269#M651952 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107814">@Luke51</a>&nbsp;wrote:<BR /> <P>Says I do not have internet connection ,(I have my own internet not through sky ) when I put in the password it says unable to connect . But my internet is fine as I have wifi on my mobile and my play station works&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107814">@Luke51</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> Mon, 01 Jul 2024 07:12:37 GMT https://helpforum.sky.com/t5/Sky-Q/Says-I-do-not-have-internet-connection/m-p/4681269#M651952 Quoman7 2024-07-01T07:12:37Z