topic Re: Multi room wont work without broadband in Sky Q

Multi room wont work without broadband

Chels13 — Sun, 30 Jun 2024 13:06:17 GMT

We are in the process of getting new broadband which doesn't go live till Tuesday, therefore we currently have none. Our main sky tv box works but the 2 multi room boxes won't, why?

I get that all the functions need wifi but to get the basic channels etc, surely this should just work?

Re: Multi room wont work without broadband

nigea99 — Sun, 30 Jun 2024 13:10:44 GMT

@Chels13 wrote:

We are in the process of getting new broadband which doesn't go live till Tuesday, therefore we currently have none. Our main sky tv box works but the 2 multi room boxes won't, why?

I get that all the functions need wifi but to get the basic channels etc, surely this should just work?

do you have a router switched on ?

The minis & Main cox need a router switched on to allocate IP addresses - it shouldn't need to be connected to the internet though (after initial authorisation)

Re: Multi room wont work without broadband

Chels13 — Sun, 30 Jun 2024 13:13:27 GMT

What do you mean after initial authorisation?

Our box has arrived and is plugged in but there is no internet?

Re: Multi room wont work without broadband

nigea99 — Sun, 30 Jun 2024 13:27:43 GMT

@Chels13 wrote:

What do you mean after initial authorisation?

Our box has arrived and is plugged in but there is no internet?

hi @Chels13

AFAIK for minis to be authorised for use on your system they must have access to internet - once that is complete (i.e. done once) I don;t think there is a need for further access to internet for watching recordings or live Satellite (although of course they would for apps etc. )

To work on your network, however, all the boxes must have IP addresses which are allocated by a dhcp server which is usually part of a router