topic Re: Sky dish not working. in Sky Q

Sky dish not working.

Alex12341 — Sat, 29 Jun 2024 13:26:27 GMT

Sky dish not working.

on screen message - no satellite signal

Re: Sky dish not working.

PandJ2020 — Sat, 29 Jun 2024 13:38:00 GMT

Follow this: https://www.sky.com/help/articles/sky-tv-no-satellite-signal

Will probably need an engineer visit.

Re: Sky dish not working.

GD1 — Sat, 29 Jun 2024 14:55:18 GMT

@Alex12341 Dishes don't stop working, it's more likely the dish is misaligned or a LNB failure. Can you work throuigh the steps here https://www.sky.com/servicechecker

Re: Sky dish not working.

Daniel0210 — Sat, 29 Jun 2024 13:47:53 GMT

@Alex12341

If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.