topic Re: Mini sky q box not working in Sky Q

Mini sky q box not working

Emma255 — Fri, 28 Jun 2024 13:35:29 GMT

I'm being

told I can't watch TV at the moment as there is a connectivity problem

I've checked in settings and it says it's connected to the sky Q box and I'm connected to the internet the sky in working in the other room

Re: Mini sky q box not working

Laing1 — Fri, 28 Jun 2024 15:24:12 GMT

@Emma255 wrote:

I'm being

told I can't watch TV at the moment as there is a connectivity problem

I've checked in settings and it says it's connected to the sky Q box and I'm connected to the internet the sky in working in the other room

@Emma255 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot the mini box

Re: Mini sky q box not working

Marlenne10 — Fri, 28 Jun 2024 20:21:49 GMT

The internet light is off and the voice light is also off I have been without internet for more than 12 hours