topic Re: Radio channels are not working on the tv in Sky Q

Radio channels are not working on the tv

Rosemary24 — Fri, 28 Jun 2024 10:39:39 GMT

When selected the radio is faltering and intermittent on any radio channel selected

Re: Radio channels are not working on the tv

Daniel0210 — Fri, 28 Jun 2024 10:43:56 GMT

Any error message displayed?

You could perhaps try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: Radio channels are not working on the tv

Rosemary24 — Fri, 28 Jun 2024 12:13:59 GMT

Thank you for replying. I have tried that and it hasn't made a difference.
not sure what to do next