topic Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL in Sky Q

SCAFFOLDING BLOCKING SKY DISH SIGNAL

RafiRoxi123 — Wed, 26 Jun 2024 08:46:41 GMT

HI WE Have scaffolding up around our flats and its blocking the signal. who do we contact at SKY to have the dishes relocated at scaffolding will be up for months.

Anybody got a number ?

thanks

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

Mark39 — Wed, 26 Jun 2024 08:50:45 GMT

I'm assuming from your post,that you're not connected to a communal dish.You can find the number to call via the 'need more help' link at the bottom of the page here:https://www.sky.com/help/home

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

RafiRoxi123 — Wed, 26 Jun 2024 08:58:41 GMT

Thanks no we dont have a communal dish

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

GD1 — Wed, 26 Jun 2024 09:40:13 GMT

@RafiRoxi123 Do you have Sky Q or Sky+HD? If the latter SKy no longer support these boxes therefor any dish resiting would be out your own cost and you'd need to get an independent installer to carry out any works.

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

Daniel0210 — Wed, 26 Jun 2024 09:43:30 GMT

@RafiRoxi123

Even if you have Sky Q Sky will charge you approximately £65 for a dish move in these circumstances providing there is another suitable spot for it. If you have Sky+ as @GD1 states you'll need to employ a local satellite company at your own expense.

Re: SCAFFOLDING BLOCKING SKY DISH SIGNAL

RafiRoxi123 — Wed, 26 Jun 2024 09:44:56 GMT

ok thanks Ive spoken to SKY theyre sending an engineer out