topic Re: Sky mini box not responding to the remote control in Sky Q

Sky mini box not responding to the remote control

Dean1311 — Tue, 25 Jun 2024 15:17:31 GMT

Sky mini box will not respond to the remote control you can switch on manually but then nothing works just stuck on the menu

Re: Sky mini box not responding to the remote control

oldfella — Tue, 25 Jun 2024 16:02:52 GMT

@Dean1311 wrote:

Sky mini box will not respond to the remote control you can switch on manually but then nothing works just stuck on the menu

Hi @Dean1311

With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: Sky mini box not responding to the remote control

Dean1311 — Tue, 25 Jun 2024 16:43:46 GMT

Hi Oldfella. What a star you are all back up and running perfect enjoy your day.

Re: Sky mini box not responding to the remote control

Bailey183 — Tue, 25 Jun 2024 17:43:57 GMT

My mini box is not working at all it seem to be on stand by And nothing happens

Re: Sky mini box not responding to the remote control

Laing1 — Tue, 25 Jun 2024 19:13:01 GMT

@Bailey183 wrote:

My mini box is not working at all it seem to be on stand by And nothing happens

@Bailey183 what happens when you press the stanby button on the mini box the standby button is where you see the amber light.

If it comes on then Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.