topic Re: Damage to property in Sky Q

Damage to property

Dylanzak — Tue, 25 Jun 2024 12:06:07 GMT

Just removed sky dish that was put on my new extension 4years ago and notice that the wall is quite damaged.

Is Sky responsible in getting it fixed since the where the ones that did the damage ?

Re: Damage to property

GD1 — Tue, 25 Jun 2024 12:07:52 GMT

@Dylanzak wrote:

Just removed sky dish that was put on my new extension 4years ago and notice that the wall is quite damaged.

Is Sky responsible in getting it fixed since the where the ones that did the damage ?

After 4 years I doubt Sky will fix this alleged damage, if you didn't notice it after installation and only appears after removal of your own dish then you will need to make good.

Re: Damage to property

Daniel0210 — Tue, 25 Jun 2024 12:13:56 GMT

@Dylanzak

I agree with @GD1 Whilst Sky put the dish up ownership transfers to the customer and as Sky do not remove Sky dishes unless replacing it with a new one I fail to see that Sky can be responsible especially after 4 years.

Re: Damage to property

nigea99 — Tue, 25 Jun 2024 12:14:40 GMT

@GD1 wrote:

@Dylanzak wrote:

Just removed sky dish that was put on my new extension 4years ago and notice that the wall is quite damaged.

Is Sky responsible in getting it fixed since the where the ones that did the damage ?

After 4 years I doubt Sky will fix this alleged damage, if you didn't notice it after installation and only appears after removal of your own dish then you will need to make good.

I agree with @GD1.

I think that any damage, if done at installation would have needed to have been raised within a short time of installation.

BTW SKY would not be responsible for any damage done during removal..

Re: Damage to property

Dylanzak — Wed, 26 Jun 2024 22:50:22 GMT

I didn't notice the damage as the bracket was covering the damaged brick .

the engineer who put up the dish made a awful mess of the brick work .

It looked like it had been put up by a person who was trained at all .

Very frustrating

These so called engineers should be made responsible for any damaged caused to people's property.

there should be some kind of law protecting people from these cowboys and Sky should be made aware that this is happening.

Re: Damage to property

daveNOS — Thu, 27 Jun 2024 06:58:54 GMT

@Dylanzak The installers are responsible for any damage caused during installation, however you would have needed to report it at the time and not 4 years later as Sky can now quite rightly argue that there is no proof the damage was caused during the install and was caused during removal.

Re: Damage to property

GD1 — Thu, 27 Jun 2024 07:53:50 GMT

@Dylanzak Feel free to take it up with Sky but as advised 4 years after the event is leaving it a bit late.

Re: Damage to property

PandJ2020 — Thu, 27 Jun 2024 07:55:17 GMT

@Dylanzak wrote:
there should be some kind of law protecting people from these cowboys and Sky should be made aware that this is happening.

You have all available legal routes available to you - but as mentioned above, proving (on the balance of probabilities) that the damage was caused on installation won't be straightforward...

Anyway, what did Sky say when you reported the issue?