topic Re: Status = Satellite signal unlocked? in Sky Q

Status = Satellite signal unlocked?

LyndaB10 — Sun, 28 Apr 2024 16:19:22 GMT

No satellite signal

status is showing satellite signal unlocked

gone through all the advice reboot/ checking connections etc

Re: Status = Satellite signal unlocked?

TimmyBGood — Sun, 28 Apr 2024 17:21:45 GMT

@LyndaB10 wrote:

status is showing satellite signal unlocked

That's a bad thing: it indicates the dish is not receiving an appropriate signal (as in 'locked on target')

You'll need to book a fault with Sky to get an installer to attend and check the dish alignment.

Re: Status = Satellite signal unlocked?

Kathy20 — Mon, 24 Jun 2024 17:19:43 GMT

Satellite signal to multi room not working

Re: Status = Satellite signal unlocked?

Laing1 — Mon, 24 Jun 2024 17:35:39 GMT

@Kathy20 wrote:

Satellite signal to multi room not working

@Kathy20 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box

Re: Status = Satellite signal unlocked?

Vita1 — Tue, 25 Jun 2024 11:02:23 GMT

Thank you Kathy, that fixed my problem 😊

Re: Status = Satellite signal unlocked?

Imoh07 — Sat, 16 Nov 2024 11:48:34 GMT

I have no satellite signal. It says, Satellite Signal Unlocked. can anyone help, please?

Re: Status = Satellite signal unlocked?

Laing1 — Sat, 16 Nov 2024 13:29:58 GMT

@Imoh07 wrote:

I have no satellite signal. It says, Satellite Signal Unlocked. can anyone help, please?

@Imoh07 try following the link below

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q