topic Re: How do you get My5 App on Sky Q ? in Sky Q

How do you get My5 App on Sky Q ?

cathy+holmes — Fri, 02 Jun 2023 07:31:28 GMT

How do you get My5 App on Sky Q

Re: How do you get My5 App on Sky Q ?

oldfella — Fri, 02 Jun 2023 09:04:14 GMT

@cathy+holmes wrote:

How do you get My5 App on Sky Q

Afraid you cannot @cathy+holmes .

There is a limited amount of Ch 5 content on demand on Q but not the My5 App

Re: How do you get My5 App on Sky Q ?

cuke — Fri, 02 Jun 2023 10:39:39 GMT

@cathy+holmes https://help.channel5.com/hc/en-gb/articles/206668809-How-can-I-access-My5-

Re: How do you get My5 App on Sky Q ?

Silverlady22 — Tue, 25 Jun 2024 09:28:38 GMT

I can't get it on my tv, it says I'm not subscribed, but I can get it on my 5 on sky go on my iPad or phone

Re: How do you get My5 App on Sky Q ?

nigea99 — Tue, 25 Jun 2024 11:38:19 GMT

@Silverlady22 wrote:

I can't get it on my tv, it says I'm not subscribed, but I can get it on my 5 on sky go on my iPad or phone

hi @Silverlady22

do you mean a Smart TV or do you mean trying to download on your SKY Q box from the MY5 Catch up area ?

If the latter, do you have the HD add on ?

If not you, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)