topic Re: Joining Sky in Sky Q

Joining Sky

MrAston — Fri, 06 Oct 2023 23:10:01 GMT

Hello all, looking to join Sky getting a Q box with broadband moving from another major provider (Red logo)

Just a few things,

1) How does the Netflix add on work if I'm already paying for it (Just the basic one but would like the UHD package)

2) If I get the UHD add on does that automatically contain the HD channels or do you have to purchase both

3) Is UHD worth it for the extra £4 per month we watch alot of sky programmes like Swat, Chicago Fire & Fbi? When watching in UHD does it also output Dolby Atmos?

I've got a Samsung TV which supports HDR10 plus & HLG also Stadard HDR and my soundbar can output Dolby Atmos & DTS:X

Thanks Richard

Re: Joining Sky

MightyQuinn — Sat, 07 Oct 2023 09:18:12 GMT

Hi @MrAston

The answer to question one makes the others irrelevant. To get Netflix Premium (UHD) you need the UHD package (which includes HD).

Re: Joining Sky

oldfella — Sat, 07 Oct 2023 09:45:52 GMT

@MrAston wrote:

Hello all, looking to join Sky getting a Q box with broadband moving from another major provider (Red logo)

Just a few things,

1) How does the Netflix add on work if I'm already paying for it (Just the basic one but would like the UHD package)

Assuming that you are migrating your Netflix to Sky

Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + HD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.

2) If I get the UHD add on does that automatically contain the HD channels or do you have to purchase both

You cannot get UHD pack without HD. Pack at £12 is UHD & HD

3) Is UHD worth it for the extra £4 per month we watch alot of sky programmes like Swat, Chicago Fire & Fbi?

There are quite a few Entertainment channels in UHD (on demand and not live channels). A lot of Sport is in UHD if you have the Sports pack. Likewise Cinema.

When watching in UHD does it also output Dolby Atmos?
Dolby Atmos is only available with some UHD content but is not always available

I've got a Samsung TV which supports HDR10 plus & HLG also Stadard HDR and my soundbar can output Dolby Atmos & DTS:X

Thanks Richard

Re: Joining Sky

P111nma — Mon, 11 Dec 2023 14:29:23 GMT

I would like to rejoin sky what are my offers

Re: Joining Sky

Daniel0210 — Mon, 11 Dec 2023 14:40:05 GMT

@P111nma
You’re talking to fellow customers here not Sky Customer Services. Give them a call to get the best deals.

Re: Joining Sky

Simons1 — Mon, 24 Jun 2024 15:02:30 GMT

I would like to join sky and speak to someone

Re: Joining Sky

Daniel0210 — Mon, 24 Jun 2024 15:08:17 GMT

@Simons1

See my post immediately above yours.