Sky Q not connecting to screen

Lsjk — Mon, 24 Jun 2024 06:03:24 GMT

Sky working fine before going to bed, turned on this morning to blue screen with the message saying "this screen does not support HDCP. Try reconnecting HDMI cable or use different screen."

Sky Q box is working fine,checked that through the app. Swapped the HDMI port, haven't got any other cabels to try at the minute. Any idea as I can't seen to be able to get to the live chat through Sky!

Thanks

Re: Sky Q not connecting to screen

Quoman7 — Mon, 24 Jun 2024 06:41:56 GMT

@Lsjk wrote:

Sky working fine before going to bed, turned on this morning to blue screen with the message saying "this screen does not support HDCP. Try reconnecting HDMI cable or use different screen."

Sky Q box is working fine,checked that through the app. Swapped the HDMI port, haven't got any other cabels to try at the minute. Any idea as I can't seen to be able to get to the live chat through Sky!

Thanks

Hi @Lsjk Try rebooting your TV by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with your SKYQ box?

topic Re: Sky Q not connecting to screen in Sky Q

Sky Q not connecting to screen

Re: Sky Q not connecting to screen