topic Re: No internet until engineer visit in Sky Q

No internet until engineer visit

Finwhale — Sat, 22 Jun 2024 21:22:48 GMT

My internet went down this afternoon tech support were unable to resolve the problem therefore an engineer is scheduled for next week. Why can't I still download shows to my SkyQ box from the search menu and still watch recorded shows, why would not having any wifi make a difference. Surely people who do not have wifi, and im sure many people do not, are not lmited to only watching live tv. Ive tried using my iphone as a hotspot my smart tv finds it but after seversl attempts to input and accept the password it wont connect. Thank you

Re: No internet until engineer visit

PandJ2020 — Sat, 22 Jun 2024 21:55:43 GMT

@Finwhale wrote:
Why can't I still download shows to my SkyQ box

Because they are downloaded from the Internet. (Which you can't do as your Internet is down)

You can watch live TV as it is from your dish. Any existing downloaded or recorded material should be watchable.

Re: No internet until engineer visit

Chodley — Sat, 22 Jun 2024 22:55:32 GMT

"Surely people who do not have wifi, and im sure many people do not"

I seriously doubt that.

So I can't tell from how your post was worded, but are you saying you can't watch recordings that are already on your box?

Re: No internet until engineer visit

Finwhale — Sun, 23 Jun 2024 05:06:56 GMT

There are many people who do not have internet and do not want it.

Re: No internet until engineer visit

TimmyBGood — Sun, 23 Jun 2024 08:55:21 GMT

@Finwhale wrote:

Surely people who do not have wifi, and im sure many people do not, are not lmited to only watching live tv

On-demand content is not delivered over the satellite dish because:

a) satellite transit is expensive and charged by data volume

b) the Astra 28.2E cluster is made up of television broadcast rather than internet access satellites

and

c) the Sky dish and LNB is one-way (reception) only, so there's no mechanism to request anything specific that way: for live television all the possible channels arrive at the dish simultaneously and it's the tuners in the main Q box which split the content

Internet delivery by satellite is a thing, but Sky is not a satellite ISP and its broadcast television service doesn't work that way.

Re: No internet until engineer visit

TimmyBGood — Sun, 23 Jun 2024 08:35:51 GMT

https://www.sky.com/help/articles/features-available-without-broadband

Re: No internet until engineer visit

Chodley — Sun, 23 Jun 2024 21:49:14 GMT

@Finwhale wrote:
There are many people who do not have internet and do not want it.

Define "many"?

97.8% of the UK population has internet access

(citation: https://datareportal.com/reports/digital-2024-united-kingdom)

Re: No internet until engineer visit

Finwhale — Mon, 24 Jun 2024 04:11:03 GMT

Based on roughly 66 million people that equates to 1.474,000 that is Many in my opinion. You are deflection from the question so your input is not helpful.

Re: No internet until engineer visit

Finwhale — Mon, 24 Jun 2024 04:14:01 GMT

Thanks

Re: No internet until engineer visit

Chodley — Mon, 24 Jun 2024 05:31:24 GMT

@Finwhale wrote:
Based on roughly 66 million people that equates to 1.474,000 that is Many in my opinion. You are deflection from the question so your input is not helpful.

I asked you a clarification question about recordings which you just ignored.

Re: No internet until engineer visit

oj01 — Mon, 24 Jun 2024 06:23:49 GMT

@Finwhale wrote:
Based on roughly 66 million people that equates to 1.474,000 that is Many in my opinion. You are deflection from the question so your input is not helpful.

I would hazard a guess that the majority of those 1,474,000 are happily watching Freeview through an aerial.

In any case, as mentioned, having no internet at the moment wouldn't prevent you from watching Recordings on your box.