topic If I select a channel the screen goes black and says technical fault in Sky Q

If I select a channel the screen goes black and says technical fault

RosieInkyNellie — Thu, 20 Jun 2024 20:05:28 GMT

It won't record programs, if I select a channel off the home page the screen goes black and it says technical fault

Re: If I select a channel the screen goes black and says technical fault

oldfella — Thu, 20 Jun 2024 20:12:13 GMT

@RosieInkyNellie wrote:

It won't record programs, if I select a channel off the home page the screen goes black and it says technical fault

Hi @RosieInkyNellie

Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

Re: If I select a channel the screen goes black and says technical fault

RosieInkyNellie — Sat, 22 Jun 2024 10:52:08 GMT

Thank you for your help and advice, maybe you need a job as a sky engineer because you were more help than the gentleman on the phone, he told me he'd booked an engineer for me for Sunday, 5 days that would of been without the sky, after your help that worked, I rang them to cancel the engineer and he hadn't even booked one, absolutely disgusting customer service to say I'm fuming is an understatement, so thank you so much for your advice