topic Sports channels not working in Sky Q

Sports channels not working

s_rees3 — Thu, 20 Jun 2024 15:53:28 GMT

Seems most of my sports channels aren't working

Re: Sports channels not working

oldfella — Thu, 20 Jun 2024 16:17:16 GMT

@s_rees3 wrote:

Seems most of my sports channels aren't working

What's the matter with them @s_rees3 ???

Re: Sports channels not working

s_rees3 — Thu, 20 Jun 2024 16:26:53 GMT

Says there affected by satellite signal

Re: Sports channels not working

s_rees3 — Thu, 20 Jun 2024 16:27:34 GMT

Been like it for a few days

Re: Sports channels not working

Daniel0210 — Thu, 20 Jun 2024 16:33:55 GMT

@s_rees3

A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

Re: Sports channels not working

s_rees3 — Thu, 20 Jun 2024 17:00:44 GMT

I think it needs an engineer

Re: Sports channels not working

Daniel0210 — Thu, 20 Jun 2024 17:02:17 GMT

@s_rees3

If the link troubleshooting suggests an engineer is required give Sky a call.