topic Error message saying problem with hard disk drive in Sky Q

Error message saying problem with hard disk drive

Barkers1 — Thu, 20 Jun 2024 15:32:23 GMT

A message came on a few days ago when I tried to pause live tv, saying that there is a problem with the hard drive. The same message comes on the screen when we try to access recordings, record a programme, pause or rewind live tv or watch programme from the start using iPlayer.

Re: Error message saying problem with hard disk drive

lettice — Thu, 20 Jun 2024 15:49:08 GMT

Best bet would be to reset your hard drive.

Follow the advice in this Sky help article here;

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Error message saying problem with hard disk drive

PandJ2020 — Thu, 20 Jun 2024 15:49:30 GMT

Almost certainly need a replacement box: https://www.sky.com/help/articles/sky-q-hard-disk-error-messages