Fan noisy and pausing , rewinding isnt working properly , some recodings say part recd software issu

JulieTaylor-4 — Thu, 20 Jun 2024 10:38:27 GMT

The sky box gets very noisy at times (fan) when you pause the programme, it sometimes freezes, watching recordings, the message says part recorded, power cut or software issue , we have to turn everything off to reset it, but it only fixes the problem temporarily

Re: Fan noisy and pausing , rewinding isnt working properly , some recodings say part recd software

oldfella — Thu, 20 Jun 2024 11:17:21 GMT

@JulieTaylor-4 wrote:

The sky box gets very noisy at times (fan) when you pause the programme, it sometimes freezes, watching recordings, the message says part recorded, power cut or software issue , we have to turn everything off to reset it, but it only fixes the problem temporarily

Hi @JulieTaylor-4

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

topic Fan noisy and pausing , rewinding isnt working properly , some recodings say part recd software issu in Sky Q

Fan noisy and pausing , rewinding isnt working properly , some recodings say part recd software issu

Re: Fan noisy and pausing , rewinding isnt working properly , some recodings say part recd software