topic Re: Setting up a projector in Sky Q

Setting up a projector

Glenn21 — Wed, 19 Jun 2024 08:56:10 GMT

Hi all,

I have bought a projector to play my sky tv through and it isn't working, I have connected the projector through HDMI straight into my Sky Q box, Sky tv came on my screen for about a minute then went off, it's as if the sky signal has been blocked, I have played my firestick through the same HDMI and everything runs smoothly? Help please?

Re: Setting up a projector

oldfella — Wed, 19 Jun 2024 08:59:53 GMT

@Glenn21 wrote:

Hi all,

I have bought a projector to play my sky tv through and it isn't working, I have connected the projector through HDMI straight into my Sky Q box, Sky tv came on my screen for about a minute then went off, it's as if the sky signal has been blocked, I have played my firestick through the same HDMI and everything runs smoothly? Help please?

Hi @Glenn21

You need to check that your Projector HDMI ports can take HDCP 2.2

Also try the two different 1080 resolutions in the Q box settings.

Re: Setting up a projector

MightyQuinn — Wed, 19 Jun 2024 09:01:16 GMT

Hi @Glenn21 Does your projector handle HDCP okay. Needs to be HDCP1.4 for HD and HDCP2.2 for UHD. Also the maximum recommended length of HDMI cable is only 3 metres for UHD.

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 09:03:05 GMT

So I spoke with someoine from Sky thos morning (unfortunatly he found it amussing) he said he had reset some settings remotely but I'm not convinced this would have solved the problem, could this have worked then do you think?

Re: Setting up a projector

Padam_Padam — Wed, 19 Jun 2024 09:08:01 GMT

@Glenn21 wrote:
So I spoke with someoine from Sky thos morning (unfortunatly he found it amussing) he said he had reset some settings remotely but I'm not convinced this would have solved the problem, could this have worked then do you think?

It absolutely would not have solved the problem. At most he would have refreshed your viewing card which would have zero effect on HDCP.

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 09:13:58 GMT

ACER
Vero PL3510ATV Full HD 5000 Lumens Projector

That is the projector I have bought , Ive no idea if that's a suitable HDMI?

I am so untechinal when it comes to Sky and electronics

Re: Setting up a projector

Padam_Padam — Wed, 19 Jun 2024 09:18:22 GMT

@Glenn21 wrote:
ACER
Vero PL3510ATV Full HD 5000 Lumens Projector

That is the projector I have bought , Ive no idea if that's a suitable HDMI?

I am so untechinal when it comes to Sky and electronics

Having looked online it states that your projecter is HDMI 1.4a compatible so it should be OK for HD output from a Q box. Check the video output settings on the Q box are set to 1080i.

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 09:22:04 GMT

Maybe thenl Sky advisor changed them settings for me remotely?

Re: Setting up a projector

oldfella — Wed, 19 Jun 2024 09:25:44 GMT

@Glenn21 wrote:

ACER
Vero PL3510ATV Full HD 5000 Lumens Projector

That is the projector I have bought , Ive no idea if that's a suitable HDMI?

I am so untechinal when it comes to Sky and electronics

Hi @Glenn21

All Q 2TB boxes and also the 1 TB UHD boxes require HDCP 2.2

Only the original 1 TB box non UHD box has HDCP 1.2

This cannot be changed remotely by Sky and is fixed for anti copy protection

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 09:28:02 GMT

Does.thay mean I won't be able to get it to work?

Re: Setting up a projector

oldfella — Wed, 19 Jun 2024 09:37:17 GMT

@Glenn21 wrote:

Does.thay mean I won't be able to get it to work?

Hi @Glenn21

Not as far as I can see.

Not unless you can confirm that your projector spec is HDCP 2.2

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 09:56:05 GMT

I see what your saying but originally it came on for about a minute then went off, and when I restart sky it comes on then goes off again, if it wasnt compatible would it not come on at all? Thanks for your help.

Re: Setting up a projector

Padam_Padam — Wed, 19 Jun 2024 09:57:10 GMT

@Glenn21 wrote:
I see what your saying but originally it came on for about a minute then went off, and when I restart sky it comes on then goes off again, if it wasnt compatible would it not come on at all? Thanks for your help.

How long is the HDMI cable between the Q box and the projector?

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 09:59:09 GMT

It's an 8 meter HDMI cable, It's for HD only noy UHD,.

Re: Setting up a projector

PandJ2020 — Wed, 19 Jun 2024 10:05:04 GMT

@Glenn21 wrote:
It's an 8 meter HDMI cable, It's for HD only noy UHD,.

Can you test it with a shorter cable? Even for HD a 8m stretch may just be too long for a passive cable.

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 10:08:48 GMT

Yes, I will give that a shot, willing to try anything

Re: Setting up a projector

oldfella — Wed, 19 Jun 2024 11:06:55 GMT

@Glenn21 wrote:

Yes, I will give that a shot, willing to try anything

Hi @Glenn21

Cannot find any confirmation that your Projector supports HDCP 2.2.

As this is normally required for 4K content most modern 4K TV sets will support this.

However your projector is not 4K capable and is 1080p resolution.

As 1080p doesn't need HDCP 2.2 support it's possible that your projector also does not support HDCP 2.2 which a Q Main box requires.

It's specification says it includes HDCP but does not clarify which version.

If it will not work with a shorter HDMI (3 or 4M) then I suppose you could consider using a Sky Q mini which could possibly be located nearer to the projector and could therfore use a shorter HDMI cable. Minis will not require HDCP 2.2 support.

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 11:43:12 GMT

I have a mini in the other room which I use for multi room, I could swop the boxes around and it may work.

Re: Setting up a projector

oldfella — Wed, 19 Jun 2024 12:04:41 GMT

@Glenn21 wrote:

I have a mini in the other room which I use for multi room, I could swop the boxes around and it may work.

Hi @Glenn21

You could certainly try your Multiroom mini with the projector.

However you cannot swap a mini position for the main Q box position because the main Q box needs the cable connection from the Satellite dish.

Re: Setting up a projector

Glenn21 — Wed, 19 Jun 2024 12:08:22 GMT

Yes thats a good point.......I will give all these options a go later.