topic Re: Sky q problems in Sky Q

Sky q problems

Sukhi123 — Mon, 17 Jun 2024 09:17:22 GMT

I need an engineer visit for my sky q tv. Get a message - no satellite signal

Re: Sky Q problmes

Daniel0210 — Mon, 17 Jun 2024 09:20:31 GMT

@Sukhi123
A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

Re: Sky q problems

MightyQuinn — Mon, 17 Jun 2024 09:21:11 GMT

Hi @Sukhi123 I would have a look at Sky TV no satellite signal | Sky Help | Sky.com | Sky Help | Sky.com

Please note, this is a public community forum and not Sky customer services. If you need to book an engineer then you need to contact Sky.

Re: Sky q problems

Daniel0210 — Mon, 17 Jun 2024 09:25:06 GMT

@Sukhi123

Your duplicate thread has been removed. You already have this one.