https://helpforum.sky.com/t5/Sky-Q/Viewing-card-for-new-sky-q/m-p/4668372#M649494 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4090818">@Mark776</a>&nbsp;</P> <P>You were meant to remove the viewing card before DPD took the faulty box away. You need to call Sky to order a replacement. It's no longer something the Messaging Team on here can help with.&nbsp;</P> Sun, 16 Jun 2024 13:06:45 GMT Daniel0210 2024-06-16T13:06:45Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-for-new-sky-q/m-p/4668370#M649493 <P>I was being sent a new Sky Q box and had to return the other one to the DPD delivery driver who delivered it. Once plugged in it said insert viewing card. I presume the delivery driver has driven off with ours in the other box? Or was I meant to get a new one with the new box?&nbsp;</P> Sun, 16 Jun 2024 13:02:12 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-for-new-sky-q/m-p/4668370#M649493 Mark776 2024-06-16T13:02:12Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-for-new-sky-q/m-p/4668372#M649494 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4090818">@Mark776</a>&nbsp;</P> <P>You were meant to remove the viewing card before DPD took the faulty box away. You need to call Sky to order a replacement. It's no longer something the Messaging Team on here can help with.&nbsp;</P> Sun, 16 Jun 2024 13:06:45 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-for-new-sky-q/m-p/4668372#M649494 Daniel0210 2024-06-16T13:06:45Z