https://helpforum.sky.com/t5/Sky-Q/Getting-error-102/m-p/4667600#M649294 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4089580">@Yosser50</a>&nbsp;wrote:<BR /> <P>Saying reboot broadband router</P> <P>Have tried but t still b</P> <P>Not getting connection</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4089580">@Yosser50</a>&nbsp;when you have rebooted the router&nbsp;</P> <P>Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>rebooting any mini boxes&nbsp;</P> Sat, 15 Jun 2024 12:11:17 GMT Laing1 2024-06-15T12:11:17Z https://helpforum.sky.com/t5/Sky-Q/Getting-error-102/m-p/4667596#M649291 <P>Saying reboot broadband router</P><P>Have tried but t still b</P><P>Not getting connection</P> Sat, 15 Jun 2024 12:01:10 GMT https://helpforum.sky.com/t5/Sky-Q/Getting-error-102/m-p/4667596#M649291 Yosser50 2024-06-15T12:01:10Z https://helpforum.sky.com/t5/Sky-Q/Getting-error-102/m-p/4667600#M649294 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4089580">@Yosser50</a>&nbsp;wrote:<BR /> <P>Saying reboot broadband router</P> <P>Have tried but t still b</P> <P>Not getting connection</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4089580">@Yosser50</a>&nbsp;when you have rebooted the router&nbsp;</P> <P>Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>rebooting any mini boxes&nbsp;</P> Sat, 15 Jun 2024 12:11:17 GMT https://helpforum.sky.com/t5/Sky-Q/Getting-error-102/m-p/4667600#M649294 Laing1 2024-06-15T12:11:17Z