topic intermittent sky viewing on all channels for past week in Sky Q

intermittent sky viewing on all channels for past week

AnnFox — Fri, 14 Jun 2024 10:33:04 GMT

For the past week on all channels my viewing is intermittent and sometimes stops with the blue screen saying issue with signal then comes back on and sometimes screen freezes and pixels.

I have switched off and reset sky - i have reset the wifi and it is still doing it - this has gone on for a whole week now and sooooooo annoying

Re: intermittent sky viewing on all channels for past week

oldfella — Fri, 14 Jun 2024 10:53:17 GMT

@AnnFox wrote:

For the past week on all channels my viewing is intermittent and sometimes stops with the blue screen saying issue with signal then comes back on and sometimes screen freezes and pixels.

I have switched off and reset sky - i have reset the wifi and it is still doing it - this has gone on for a whole week now and sooooooo annoying

Hi @AnnFox

If it is a No Satellite Signal you are receiving

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Re: intermittent sky viewing on all channels for past week

AnnFox — Fri, 14 Jun 2024 10:56:13 GMT

Hi I tried all this last night ........ and an engineer will be costly !!!