topic Notifications Rev= Netflix Red Spinning circle in Sky Q

Notifications Rev= Netflix Red Spinning circle

HalcyonDays — Thu, 13 Jun 2024 17:48:17 GMT

I keep getting updates sometimes 5 a day about Netflix Red spinning circle. How can i stop receiving thee notifications

Re: Notifications Rev= Netflix Red Spinning circle

Lisa-P1987 — Fri, 14 Jun 2024 08:48:12 GMT

Hi there, this is a known issue to us and we are working to resolve this soon.

Our next update of the boxes will see the issue fixed.

Re: Notifications Rev= Netflix Red Spinning circle

HalcyonDays — Tue, 18 Jun 2024 15:56:24 GMT

I am still getting about 10 posts a day, sometimes more, on this issue. I am fed up with it. I just want to stop receiving notifications on this sunject as i have been geeting them for sometime. now and i no longer have a problem with Netfilx. Is solution to this problem nearerto be resolved or do I have to unsubscribe to Sky Community, which is not my preference or ideal, but I will do so if it means me stopping receiving these notifications

Re: Notifications Rev= Netflix Red Spinning circle

Daniel0210 — Tue, 18 Jun 2024 16:36:58 GMT

@HalcyonDays

Just unsubscribe to the threads you don't won't notifications for. Click on the three dots in the top right corner and in the drop down menu is subscribe/unsubscribe.

Re: Notifications Rev= Netflix Red Spinning circle

HalcyonDays — Tue, 18 Jun 2024 17:33:47 GMT

I pressed the 3 dots on several of the posts but it only says subscibe no mention of unsubscribe. Am I doing any wrong. I have received over 50 notifications on this subject since trying to unsuccessfully unsubscibe. I do not know when I originally subscribed to this post but it was definely a few months ago

Thank you for any hyelp as it is getting ridiculous

Re: Notifications Rev= Netflix Red Spinning circle

Daniel0210 — Tue, 18 Jun 2024 17:37:52 GMT

@HalcyonDays

Go to, and click on, Options in the top corner of the first post and you should see Unsubscribe there as well.

Re: Notifications Rev= Netflix Red Spinning circle

HalcyonDays — Tue, 18 Jun 2024 17:46:01 GMT

I have done that on this specific post and unsubscribe does not appear. Is there a problem with this specific post as see Post 2 here from Lisa a Sky Employee saying they are aware of the issue

Re: Notifications Rev= Netflix Red Spinning circle

Daniel0210 — Tue, 18 Jun 2024 17:50:23 GMT

@HalcyonDays

If you unsubscribe then add another post to that thread it subscribes you to the thread again.

edit: the unsubscribe works for me.

Re: Notifications Rev= Netflix Red Spinning circle

HalcyonDays — Tue, 18 Jun 2024 17:52:32 GMT

No I have not done that. Nothing appears anywhere to allow me unsubscribe on this specific post. I have taken this action on another post a little while ago and it then allowed me to unsubscibe

Re: Notifications Rev= Netflix Red Spinning circle

PAC1982 — Fri, 28 Jun 2024 19:41:45 GMT

When will this be resolved? When is g th e next update? How can I get a refund fir Netflix as its unusable?

Re: Notifications Rev= Netflix Red Spinning circle

Padam_Padam — Fri, 28 Jun 2024 21:03:58 GMT

@PAC1982 wrote:
When will this be resolved? When is g th e next update? How can I get a refund fir Netflix as its unusable?

No refund. You are paying for the Netflix service which does work. It's the free app on Sky Q which doesn't. Just use the free Netflix app on any other streaming device.

Re: Notifications Rev= Netflix Red Spinning circle

Jemma0215 — Sun, 30 Jun 2024 14:05:01 GMT

Hi when will the next hardware update be for the Sky Q boxes please

Re: Notifications Rev= Netflix Red Spinning circle

PAC1982 — Sun, 30 Jun 2024 14:19:43 GMT

What other streaming device? I only have a Sky box with which to watch Netflix. So youre suggesting I purchase another device to watch a service Ive paid for with Sky?!

Re: Notifications Rev= Netflix Red Spinning circle

best+of+the+best — Sun, 30 Jun 2024 16:44:56 GMT

@PAC1982 wrote:
What other streaming device? I only have a Sky box with which to watch Netflix. So youre suggesting I purchase another device to watch a service Ive paid for with Sky?!

@PAC1982 fair comment but how are you posting on Sky Community you must have a device that connects to the internet Mobile Phone, Laptop PC Tablet all of the above allow you to install the Netflix app just log in with the Netflix account linked to your Sky account

I pay Sky for Netflix it doesn't mean I have to use the Sky Q box to access Netflix regardless if the app is working or not

Re: Notifications Rev= Netflix Red Spinning circle

PAC1982 — Sun, 30 Jun 2024 16:52:41 GMT

I have this company mobile phone & Netflix is unable to be installed, same with Tik Tok etc. It's blocked when trying to download or view on web because the mdm solution of the company.

Re: Notifications Rev= Netflix Red Spinning circle

Steederby01 — Fri, 02 Aug 2024 05:05:37 GMT

This was posted in June and now it's August and still the same issue

Re: Notifications Rev= Netflix Red Spinning circle

Daniel0210 — Fri, 02 Aug 2024 05:10:53 GMT

@Steederby01

See this main thread on this issue and the post currently marked as the answer ~ post 2.
https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388

Re: Notifications Rev= Netflix Red Spinning circle

Chodley — Fri, 02 Aug 2024 07:22:04 GMT

:head in hands.gif:

this thread is about not being able to unsubscribe from the main megathread about the problem, not about the netflix problem itself.