topic A box in Sky Q

A box

Rach98 — Sun, 09 Jun 2024 15:05:38 GMT

Tv box is turning on and off and the no signal sign is shown up also

Re: A box

oldfella — Sun, 09 Jun 2024 15:06:31 GMT

@Rach98 wrote:

Tv box is turning on and off and the no signal sign is shown up also

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Re: A box

Rach98 — Sun, 09 Jun 2024 15:08:16 GMT

But I've done all this and then when you go to press a button on the remote it turns the box off no matter what button you click

Re: A box

Daniel0210 — Sun, 09 Jun 2024 15:09:27 GMT

@Rach98 wrote:

Tv box is turning on and off and the no signal sign is shown up also

@Rach98
If you’re seeing a message displaying ”No signal” it tends to be from your TV, such as possibly not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Whenever a “no satellite signal” message is displayed, that relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight.