topic Sky Q box in Sky Q

Sky Q box

Mark19782 — Sat, 08 Jun 2024 12:47:59 GMT

My main sky Q is over heating then not working.

Re: Sky Q box

Daniel0210 — Sat, 08 Jun 2024 13:03:42 GMT

@Mark19782

Is it to hot to rest your hand on the top of it? Is it in a well ventilated position?

Re: Sky Q box

Daniel0210 — Sat, 08 Jun 2024 14:12:38 GMT

@Daniel0210 wrote:

@Mark19782

Is it to hot to rest your hand on the top of it? Is it in a well ventilated position?

@Mark19782

If you can't rest your hand flat on the top of the box firstly unplug it and then post back on this thread to that effect and we can escalate your issue to Sky.