https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-non-responsive/m-p/4661677#M648297 <P>Our Sky Q mini box will not react to the remote control. We know the control works because we can activate the tv change volume etc. the mini box does seam to take any commands we ask so we are unable to get into the mini box settings to check anything. The mini box will turn on and the main menu is displayed on the tv but as the mini box won't react to the remote we can watch anything. Do we need a new mini box?</P> Sat, 08 Jun 2024 07:07:28 GMT Nutty2010 2024-06-08T07:07:28Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-non-responsive/m-p/4661677#M648297 <P>Our Sky Q mini box will not react to the remote control. We know the control works because we can activate the tv change volume etc. the mini box does seam to take any commands we ask so we are unable to get into the mini box settings to check anything. The mini box will turn on and the main menu is displayed on the tv but as the mini box won't react to the remote we can watch anything. Do we need a new mini box?</P> Sat, 08 Jun 2024 07:07:28 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-non-responsive/m-p/4661677#M648297 Nutty2010 2024-06-08T07:07:28Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-non-responsive/m-p/4661725#M648308 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4044415">@Nutty2010</a>&nbsp;wrote:<BR /> <P>Our Sky Q mini box will not react to the remote control. We know the control works because we can activate the tv change volume etc. the mini box does seam to take any commands we ask so we are unable to get into the mini box settings to check anything. The mini box will turn on and the main menu is displayed on the tv but as the mini box won't react to the remote we can watch anything. Do we need a new mini box?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4044415">@Nutty2010</a>&nbsp;&nbsp;Hold down 7 and 9 on your old remote until its light flashes 4 times.</P> <P>Hold down 1 and 3 together<BR />Select Continue and enter the brand of the TV<BR />Or Select Find it for me?</P> Sat, 08 Jun 2024 08:35:07 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-non-responsive/m-p/4661725#M648308 Quoman7 2024-06-08T08:35:07Z