https://helpforum.sky.com/t5/Sky-Q/Moving-house-issue/m-p/4661634#M648295 <P>If you are logged in with your main primary Sky ID and not another one or an old one and it isn't working then you will have to call Sky to arrange this.</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.</P> Sat, 08 Jun 2024 04:47:48 GMT caesarome 2024-06-08T04:47:48Z https://helpforum.sky.com/t5/Sky-Q/Moving-house-issue/m-p/4661594#M648291 Hi, I'm trying to use the 'Moving House' section and it just keeps taking me back to the main page. I've tried sky.com and the app. Has anyone else had this issue? I may have to resort to actually speaking to a human being <span class="lia-unicode-emoji" title=":flushed_face:">😳</span> Many thanks <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span> Fri, 07 Jun 2024 21:30:18 GMT https://helpforum.sky.com/t5/Sky-Q/Moving-house-issue/m-p/4661594#M648291 Jody+L 2024-06-07T21:30:18Z https://helpforum.sky.com/t5/Sky-Q/Moving-house-issue/m-p/4661634#M648295 <P>If you are logged in with your main primary Sky ID and not another one or an old one and it isn't working then you will have to call Sky to arrange this.</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.</P> Sat, 08 Jun 2024 04:47:48 GMT https://helpforum.sky.com/t5/Sky-Q/Moving-house-issue/m-p/4661634#M648295 caesarome 2024-06-08T04:47:48Z