topic Sky mini box won’t turn on. in Sky Q

Sky mini box won’t turn on.

Billyhutton — Thu, 06 Jun 2024 09:47:15 GMT

Sky mini box won't connect. It shows as no satellite signal. I've tried turning off and resetting etc. On my main box I can't watch any recorded programmes and can't access itv player etc. from main box I have reactivated sky mini box.
from settings on mini it shows it's connected to broadband.

Re: Sky mini box won’t turn on.

Addie15 — Fri, 07 Jun 2024 07:16:00 GMT

Hi there, @Billyhutton. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky mini box won’t turn on.

Greenfingers001 — Sun, 09 Jun 2024 07:54:20 GMT

We are still looking to help you @Billyhutton. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks