https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4658564#M647846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4075845">@petermoore72</a>&nbsp;<BR />Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button</P> <P>&nbsp;</P> <P>Failing that, try&nbsp;<SPAN>the troubleshooting on this link.</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel" target="_blank">https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel</A></SPAN></P> Tue, 04 Jun 2024 10:10:46 GMT Daniel0210 2024-06-04T10:10:46Z https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4658560#M647844 <P>Technical fault on black screen</P><P>also says insert veiwing card but card was never moved in fact nothing was touched</P> Tue, 04 Jun 2024 10:06:42 GMT https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4658560#M647844 petermoore72 2024-06-04T10:06:42Z https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4658564#M647846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4075845">@petermoore72</a>&nbsp;<BR />Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button</P> <P>&nbsp;</P> <P>Failing that, try&nbsp;<SPAN>the troubleshooting on this link.</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel" target="_blank">https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel</A></SPAN></P> Tue, 04 Jun 2024 10:10:46 GMT https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4658564#M647846 Daniel0210 2024-06-04T10:10:46Z