topic Re: Says techincal fault on screen how do i fix it in Sky Q

Says techincal fault on screen how do i fix it

Steveo5 — Mon, 13 May 2024 16:41:31 GMT

Screen says technical fault, how do I fix it, been same all day

Re: Says techincal fault on screen how do i fix it

Daniel0210 — Mon, 13 May 2024 16:58:35 GMT

First thing to try is a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: Says techincal fault on screen how do i fix it

Steveo5 — Mon, 13 May 2024 17:02:40 GMT

All sorted thank you, a reboot did the trick

Re: Says techincal fault on screen how do i fix it

Tracey93 — Mon, 03 Jun 2024 17:26:33 GMT

It did not work

Re: Says techincal fault on screen how do i fix it

Daniel0210 — Mon, 03 Jun 2024 17:28:43 GMT

@Tracey93

If the reboot didn't work try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel