topic ITV signal issue in Sky Q

ITV signal issue

Duncan50 — Thu, 30 May 2024 10:45:47 GMT

The problem hasn't been resolved or it has started again. I have been having sound and vision Problems on ITV1 for the last few day. I have SkyQ and only ITV1 is affected. I have intermittent picture pixelation with sound break up. Occasionally the only way to get the sound back is to change channels then change back again. Some recordings are incomplete due to 'loss of signal'.

Moderator note: Amended title to better reflect query.

Re: Itv picture issue

Kevc1974 — Wed, 29 May 2024 09:37:38 GMT

The original issue was with sky stream, not sky q. So could be bad weather or other issues with sky q. ITV on my sky stream is working fine now

Re: Itv picture issue

Duncan50 — Wed, 29 May 2024 12:13:15 GMT

The weather has been windy but not bad. Even today, it's calm and sunny and the picture on ITV1 is breaking up.

Re: Itv picture issue

Hunter2660 — Wed, 29 May 2024 13:56:12 GMT

It sounds as if your dish is slightly out of alignment. I've never had Q but I assume there's a signal strength meter buried in the menu somewhere. I'd check that first of all.

Re: Itv picture issue

nigea99 — Thu, 30 May 2024 11:10:51 GMT

@Hunter2660 wrote:

It sounds as if your dish is slightly out of alignment. I've never had Q but I assume there's a signal strength meter buried in the menu somewhere. I'd check that first of all.

Unfortunately the SKY Q signal strength info does not give information on the current channel but for a fixed test transponder set in an Enginer's menu

Re: ITV signal issue

Fizza — Sun, 09 Jun 2024 08:52:41 GMT

Still having problems with itv 3 hd on my sky q box picture is very jumpy

Samsung 8k uhd tv no other channel and seems fine when watching terrestrial station itv hd

Re: ITV signal issue

Johnboy7205 — Fri, 28 Jun 2024 07:20:00 GMT

I have the same issue with the same setup

Re: ITV signal issue

Stantheman418 — Fri, 28 Jun 2024 09:38:22 GMT

I have been experiencing an issue with ITV HD only since the EURO football game-Georgia vs Portugal on Tuesday evening. There are lines across the screen with crackling sound and it happens intermittently. There are a few other reports of this issue online but it doesn't seem to be widespread. This issue doesn't appear to be replicated on the freeview broadcast on ITV HD.

Re: ITV signal issue

scott1212121212 — Fri, 28 Jun 2024 13:29:53 GMT

also only just started having sound issue only on ITV1 it crakcle like a high pith as if there is interferance. all other channels are fine, it somes time break picture on ITV but mainly sound

any ideas

Re: ITV signal issue

Waiting+for+Atmos — Fri, 28 Jun 2024 13:41:01 GMT

I have exactly the same issue which started the same time as yours during the Portugal match.

Re: ITV signal issue

Trebor4 — Tue, 09 Sep 2025 19:47:47 GMT

It's happened again tonight on the england match, just in time to miss the second goal... Every ITV live football game on Sky Q I get one episode of picture/sound loss. This time it was at a bad moment. And no, it's not the weather - that's fine.

Re: ITV signal issue

Chodley — Wed, 10 Sep 2025 12:57:13 GMT

Dish is probably a bit out of alignment then

Unless everyone watching that region ITV broadcast had the same issue.

Re: ITV signal issue

DA56 — Mon, 06 Apr 2026 18:06:08 GMT

Why could we not get to view London Tonight today 07/04/2026 at 18:30.

Re: ITV signal issue

DaveDrizen — Mon, 06 Apr 2026 18:15:15 GMT

@DA56 wrote:
Why could we not get to view London Tonight today 07/04/2026 at 18:30.

What did you get?

Re: ITV signal issue

xenon81 — Mon, 06 Apr 2026 18:36:04 GMT

There was a technical problem which affected the local news in many ITV regions this evening.