topic Dish needs to be moved in Sky Q

Dish needs to be moved

Rob19811 — Wed, 29 May 2024 15:09:23 GMT

My sky dish needs to be moved and I believe sky pay for this as it's causing reception issues, due to tress - how do I arrange this ?

Re: Dish needs to be moved

Daniel0210 — Wed, 29 May 2024 15:11:47 GMT

@Rob19811

If the trees can't be chopped Sky may move the dish as long as there is another suitable location for it giving line on sight to the actual satellite.

If you definitely need to call Sky you can call free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up.

Re: Dish needs to be moved

PandJ2020 — Wed, 29 May 2024 15:48:51 GMT

@Rob19811 wrote:
My sky dish needs to be moved and I believe sky pay for this as it's causing reception issues, due to tress - how do I arrange this ?

There may be a charge - but when you call Sky they can confirm in the circumstances. (I believe £65 is the standard charge for moves etc.)