topic Re: Sky box not working. How do i book an engineer? in Sky Q

Sky box not working. How do i book an engineer?

Sarah33W — Sun, 14 Jan 2024 18:57:38 GMT

My sky box isn't working as the picture is flickering constantly. I have tried rebooting, swapped to try a different hdmi lead and checked all the network settings... its still the same.

I think I need help.

Re: Sky box not working. How do i book an engineer?

gino2024 — Sun, 14 Jan 2024 19:01:13 GMT

Problems with switching channels and rewinding etc

Re: Sky box not working. How do i book an engineer?

Addie15 — Mon, 15 Jan 2024 08:14:43 GMT

Hi there, @Sarah33W. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky box not working. How do i book an engineer?

Addie15 — Wed, 17 Jan 2024 08:36:11 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Sky box not working. How do i book an engineer?

Simonroyle — Tue, 28 May 2024 21:09:05 GMT

I need an engineer asap

Re: Sky box not working. How do i book an engineer?

oldfella — Tue, 28 May 2024 21:20:33 GMT

@Simonroyle wrote:

I need an engineer asap

You need to Speak to Sky then @Simonroyle
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.

https://www.sky.com/help/home