Netflix not connecting

Sue+N — Tue, 28 May 2024 19:01:03 GMT

Netflix app is bringing up an old account, how can I get to my sky subscribed account

Re: Netflix not connecting

oldfella — Tue, 28 May 2024 19:53:01 GMT

@Sue+N wrote:

Netflix app is bringing up an old account, how can I get to my sky subscribed account

Sign out of the Netflix on your Q box.

You can do this

Open your Netflix on your Q box and go to the left hand Netflix menu. Scroll down and select Get help.

On the next screen there is an option to sign out.

Then log back in with your correct credentials