Canny record

Deidre1 — Mon, 27 May 2024 18:50:37 GMT

I cannot record

Re: Canny record

PandJ2020 — Mon, 27 May 2024 18:55:22 GMT

Error messages?

Re: Canny record

oldfella — Mon, 27 May 2024 19:04:46 GMT

@Deidre1 wrote:

I cannot record

Hi @Deidre1

Work through the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
If you have to order a new Q box this usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement.
Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box. See below.

Re: Canny record

Laing1 — Mon, 27 May 2024 19:06:05 GMT

@Deidre1 wrote:

I cannot record

@Deidre1 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

topic Re: Canny record in Sky Q

Canny record

Re: Canny record

Re: Canny record

Re: Canny record