https://helpforum.sky.com/t5/Sky-Q/Pixelated-picture/m-p/4652366#M646919 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066203">@Sarah233</a>&nbsp;wrote:<BR /> <P>All three TV's have pixalated screen.</P> <P>we have rebooted server/hub, main sky box and the Q boxes.</P> <P>TV is showing:</P> <P>Satelite Signal - Locked</P> <P>signal Stength - 50</P> <P>Signal Quality - 90</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066203">@Sarah233</a>&nbsp;</P> <P>&nbsp;</P> <P>Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish<BR /><BR /><A href="https://www.sky.com/help/articles/sky-q-picture-problems" target="_blank">https://www.sky.com/help/articles/sky-q-picture-problems</A><BR /><BR /><BR />If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>BTW Unfortnately the signal strength on SKY Q can be slightly misleading as it does not show the status of the channel you are watching but a test transponder set in an engineer's menu</P> Mon, 27 May 2024 15:42:04 GMT nigea99 2024-05-27T15:42:04Z https://helpforum.sky.com/t5/Sky-Q/Pixelated-picture/m-p/4652363#M646918 <P>All three TV's have pixalated screen.</P><P>we have rebooted server/hub, main sky box and the Q boxes.</P><P>TV is showing:</P><P>Satelite Signal - Locked</P><P>signal Stength - 50</P><P>Signal Quality - 90</P><P>&nbsp;</P> Mon, 27 May 2024 15:38:46 GMT https://helpforum.sky.com/t5/Sky-Q/Pixelated-picture/m-p/4652363#M646918 Sarah233 2024-05-27T15:38:46Z https://helpforum.sky.com/t5/Sky-Q/Pixelated-picture/m-p/4652366#M646919 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066203">@Sarah233</a>&nbsp;wrote:<BR /> <P>All three TV's have pixalated screen.</P> <P>we have rebooted server/hub, main sky box and the Q boxes.</P> <P>TV is showing:</P> <P>Satelite Signal - Locked</P> <P>signal Stength - 50</P> <P>Signal Quality - 90</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4066203">@Sarah233</a>&nbsp;</P> <P>&nbsp;</P> <P>Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish<BR /><BR /><A href="https://www.sky.com/help/articles/sky-q-picture-problems" target="_blank">https://www.sky.com/help/articles/sky-q-picture-problems</A><BR /><BR /><BR />If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>BTW Unfortnately the signal strength on SKY Q can be slightly misleading as it does not show the status of the channel you are watching but a test transponder set in an engineer's menu</P> Mon, 27 May 2024 15:42:04 GMT https://helpforum.sky.com/t5/Sky-Q/Pixelated-picture/m-p/4652366#M646919 nigea99 2024-05-27T15:42:04Z