https://helpforum.sky.com/t5/Sky-Q/My-new-sky-mini-box-has-arrived-it-won-t-connect-giving-error-code-MR001/m-p/4650060#M646515 <P>Ordered new mini box for upstairs but it won't connect. We have the main box downstairs and another mini but it won't connect to either. We also have a booster box in the kitchen to improve our WiFi 🛜&nbsp;</P> Fri, 24 May 2024 12:38:10 GMT MartinaMBostock 2024-05-24T12:38:10Z https://helpforum.sky.com/t5/Sky-Q/My-new-sky-mini-box-has-arrived-it-won-t-connect-giving-error-code-MR001/m-p/4650060#M646515 <P>Ordered new mini box for upstairs but it won't connect. We have the main box downstairs and another mini but it won't connect to either. We also have a booster box in the kitchen to improve our WiFi 🛜&nbsp;</P> Fri, 24 May 2024 12:38:10 GMT https://helpforum.sky.com/t5/Sky-Q/My-new-sky-mini-box-has-arrived-it-won-t-connect-giving-error-code-MR001/m-p/4650060#M646515 MartinaMBostock 2024-05-24T12:38:10Z https://helpforum.sky.com/t5/Sky-Q/My-new-sky-mini-box-has-arrived-it-won-t-connect-giving-error-code-MR001/m-p/4650132#M646524 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4063078">@MartinaMBostock</a>&nbsp;wrote:<BR /> <P>Ordered new mini box for upstairs but it won't connect. We have the main box downstairs and another mini but it won't connect to either. We also have a booster box in the kitchen to improve our WiFi 🛜&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4063078">@MartinaMBostock</a>&nbsp;</P> <P>Assume it is a Sky Q WiFi booster. Q boxes will not connect to if it is not.</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the problem mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router or. Sky Q booster is nearer to the mini than the main box then you can try pressing WPS on that &nbsp;instead of the main Q box. If you do this on the router make sure you press the Sky router WPS button and not the router reset button.</P> Fri, 24 May 2024 14:09:48 GMT https://helpforum.sky.com/t5/Sky-Q/My-new-sky-mini-box-has-arrived-it-won-t-connect-giving-error-code-MR001/m-p/4650132#M646524 oldfella 2024-05-24T14:09:48Z