topic Re: My recordings on sky q arent showing and its saying currently unavailable in Sky Q

My recordings on sky q arent showing and its saying currently unavailable

Lyne1 — Fri, 26 Jan 2024 11:24:44 GMT

Go into my recordings and it's saying currently unavailable

Re: My recordings on sky q arent showing and its saying currently unavailable

Daniel0210 — Fri, 26 Jan 2024 11:26:43 GMT

@Lyne1
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: My recordings on sky q arent showing and its saying currently unavailable

oldfella — Fri, 26 Jan 2024 11:28:13 GMT

@Lyne1 wrote:

Go into my recordings and it's saying currently unavailable

Hi @Lyne1

If you also cannot make new recordings check through the following link.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: My recordings on sky q arent showing and its saying currently unavailable

Lyne1 — Fri, 26 Jan 2024 12:05:43 GMT

Thank you I've got it working finally had to rest my box a couple of times

Re: My recordings on sky q arent showing and its saying currently unavailable

Chodley — Fri, 26 Jan 2024 13:04:00 GMT

Keep an eye out for hard drive errors. Might be on its way out.

Re: My recordings on sky q arent showing and its saying currently unavailable

dilydol — Thu, 23 May 2024 09:13:36 GMT

Having to reboot the system every time we try to watch recordings. Been going on for a couple of weeks now!

do think the hard drives on it's way out?

Re: My recordings on sky q arent showing and its saying currently unavailable

Chodley — Fri, 24 May 2024 04:50:55 GMT

Almost certainly