topic Re: My sky q card has melted across the chip and my sky q box is very hot in Sky Q https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4649102#M646350 <P>Hey&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060406">@Amandamatzen</a>&nbsp;</P> <P><BR />Thanks for using the Sky Community.&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P><BR />I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.</P> <P>&nbsp;</P> <P>You can find more information about this service here:&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank"> https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Thu, 23 May 2024 12:30:58 GMT Kelsingra 2024-05-23T12:30:58Z My sky q card has melted across the chip and my sky q box is very hot https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648219#M646210 <P>My sky q box has stopped working it is very hot and my sky viewing card has melted&nbsp;</P> Wed, 22 May 2024 13:51:14 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648219#M646210 Amandamatzen 2024-05-22T13:51:14Z Re: My sky q card has melted across the chip and my sky q box is very hot https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648232#M646214 <P>Sounds like you need to call Sky for replacements...</P> Wed, 22 May 2024 13:57:41 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648232#M646214 PandJ2020 2024-05-22T13:57:41Z Re: My sky q card has melted across the chip and my sky q box is very hot https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648235#M646217 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060406">@Amandamatzen</a>&nbsp;</P> <P>Too hot to rest your hand on? If so I'd advise potentially turning it off.&nbsp;</P> Wed, 22 May 2024 14:03:20 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648235#M646217 Daniel0210 2024-05-22T14:03:20Z Re: My sky q card has melted across the chip and my sky q box is very hot https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648474#M646258 <P>How did you discover what had happened to the card, out of interest?</P> Wed, 22 May 2024 18:42:33 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4648474#M646258 Chodley 2024-05-22T18:42:33Z Re: My sky q card has melted across the chip and my sky q box is very hot https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4649102#M646350 <P>Hey&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060406">@Amandamatzen</a>&nbsp;</P> <P><BR />Thanks for using the Sky Community.&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P><BR />I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.</P> <P>&nbsp;</P> <P>You can find more information about this service here:&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank"> https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Thu, 23 May 2024 12:30:58 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4649102#M646350 Kelsingra 2024-05-23T12:30:58Z Re: My sky q card has melted across the chip and my sky q box is very hot https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4649104#M646351 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060406">@Amandamatzen</a></SPAN> &nbsp;an invite to chat.</P> Thu, 23 May 2024 12:35:00 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4649104#M646351 Greenfingers001 2024-05-23T12:35:00Z Re: My sky q card has melted across the chip and my sky q box is very hot https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4650813#M646640 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060406">@Amandamatzen</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Sat, 25 May 2024 12:15:08 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-card-has-melted-across-the-chip-and-my-sky-q-box-is-very-hot/m-p/4650813#M646640 Lisa-P1987 2024-05-25T12:15:08Z