Hand set does not work on mini box

Andrew19911 — Wed, 22 May 2024 17:39:01 GMT

Unable to turn on or control any functions with my mini box ,with my handsets unable to set up after loss of internet

Re: Hand set does not work on mini box

oldfella — Wed, 22 May 2024 17:49:13 GMT

@Andrew19911 wrote:

Unable to turn on or control any functions with my mini box ,with my handsets unable to set up after loss of internet

Hi @Andrew19911

First reboot the mini.

To reboot press Standby on your mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your mini remote or if this is not working press the standby button on the front of the mini box (Amber led).

note: some features may take up to 5 minutes to return.

If you still have issues With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

topic Re: Hand set does not work on mini box in Sky Q

Hand set does not work on mini box

Re: Hand set does not work on mini box