https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648274#M646225 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060316">@Remiabiola</a>&nbsp;wrote:<BR /> <P>My mini sky box is not connecting to my sky Q</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060316">@Remiabiola</a>&nbsp;</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.<BR /><BR />Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.</P> Wed, 22 May 2024 14:48:51 GMT oldfella 2024-05-22T14:48:51Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648153#M646207 <P>My mini sky box is not connecting to my sky Q</P> Wed, 22 May 2024 12:31:44 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648153#M646207 Remiabiola 2024-05-22T12:31:44Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648233#M646215 <P>My 2 mini boxes are not working.</P><P>Also there are difficulties with connecting the main box with my home wifi</P> Wed, 22 May 2024 13:52:29 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648233#M646215 Pat34 2024-05-22T13:52:29Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648234#M646216 <P>Both my mini boxes are not working</P><P>My Main Sky Q box has an intermittant fault with my home wifi</P> Wed, 22 May 2024 14:00:55 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648234#M646216 Pat34 2024-05-22T14:00:55Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648274#M646225 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060316">@Remiabiola</a>&nbsp;wrote:<BR /> <P>My mini sky box is not connecting to my sky Q</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4060316">@Remiabiola</a>&nbsp;</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.<BR /><BR />Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.</P> Wed, 22 May 2024 14:48:51 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-is-not-connecting-with-my-mini-box/m-p/4648274#M646225 oldfella 2024-05-22T14:48:51Z