Random Reboots

RetroDave — Tue, 21 May 2024 16:58:35 GMT

Anyone else getting random reboots to their Q box? Happened twice this afternoon once when sat in standby and another when I was watching Clarkson Farm via Prime Video?

Is the box on its way out? Or are Sky up to something in the background?

Dave

Re: Random Reboots

oldfella — Tue, 21 May 2024 17:09:26 GMT

@RetroDave wrote:

Anyone else getting random reboots to their Q box? Happened twice this afternoon once when sat in standby and another when I was watching Clarkson Farm via Prime Video?

Is the box on its way out? Or are Sky up to something in the background?

Dave

Nothing Sky are doing @RetroDave

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: Random Reboots

RetroDave — Tue, 21 May 2024 17:39:12 GMT

Thanks! I'll do that should it happen again as since I've said about it nothing further has happened 🙄

The cynic in me thought Sky were knobbling the Q boxes so we all change to Stream/Glass 🤣

topic Re: Random Reboots in Sky Q

Random Reboots

Re: Random Reboots

Re: Random Reboots