https://helpforum.sky.com/t5/Sky-Q/Loading-issues/m-p/4647508#M646090 Not loading recordings did reset and now nothing is loading help would be appreciated Tue, 21 May 2024 16:59:53 GMT 1234red 2024-05-21T16:59:53Z https://helpforum.sky.com/t5/Sky-Q/Loading-issues/m-p/4647508#M646090 Not loading recordings did reset and now nothing is loading help would be appreciated Tue, 21 May 2024 16:59:53 GMT https://helpforum.sky.com/t5/Sky-Q/Loading-issues/m-p/4647508#M646090 1234red 2024-05-21T16:59:53Z https://helpforum.sky.com/t5/Sky-Q/Loading-issues/m-p/4647515#M646095 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4059394">@1234red</a>&nbsp;wrote:<BR />Not loading recordings did reset and now nothing is loading help would be appreciated<HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4059394">@1234red</a>&nbsp;</P> <P>What do you mean by loading recordings?</P> <P>Do you mean you cannot play them?</P> <P>If you cannot make new recordings it looks like you may have a hard drive issue.</P> <P>Work through the following link<BR /><BR /><A href="https://www.sky.com/help/articles/sky-q-hard-disk-error-messages" target="_blank">https://www.sky.com/help/articles/sky-q-hard-disk-error-messages</A><BR />If you have to order a new Q box this usually means a doorstep swap.<BR />Don’t forget to keep your viewing card from the failed box if you order a replacement.<BR />Also if the box you are replacing is a 2TB there are two versions of power supply. One has a standard C7 (figure of eight) power lead socket in the back of the Q box. The other has a separate power supply. Although this still has the C7 power lead into the power supply there is a multi pin Din power socket in the Q box for connecting the power supply. Make sure that the replacement box has the power supply included if the Q box has the orange coded multi pin din socket in the back of the Q box. See below.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="IMG_0432.png"><img src="https://helpforum.sky.com/skins/images/69B5314B751ED2352F1822CD3F05BE80/responsive_peak/images/image_not_found.png" alt="IMG_0432.png" /></span></P> <P>&nbsp;</P> Tue, 21 May 2024 17:07:30 GMT https://helpforum.sky.com/t5/Sky-Q/Loading-issues/m-p/4647515#M646095 oldfella 2024-05-21T17:07:30Z https://helpforum.sky.com/t5/Sky-Q/Loading-issues/m-p/4648671#M646295 <P>It just says please wait and no recordings appear.</P> Thu, 23 May 2024 05:34:31 GMT https://helpforum.sky.com/t5/Sky-Q/Loading-issues/m-p/4648671#M646295 1234red 2024-05-23T05:34:31Z