https://helpforum.sky.com/t5/Sky-Q/My-mini-box-won-t-connect/m-p/4644833#M645565 <P>That worked - thanks!&nbsp;</P> Fri, 17 May 2024 17:08:27 GMT Tim-A-E 2024-05-17T17:08:27Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-won-t-connect/m-p/4644104#M645405 <P>I've physically connected my mini box to my main Q box with Ethernet cable and it keeps dropping out, I've followed all the instructions and rebooted my router etc, I'm at a loss as to what to do next?&nbsp;</P> Thu, 16 May 2024 17:58:10 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-won-t-connect/m-p/4644104#M645405 Tim-A-E 2024-05-16T17:58:10Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-won-t-connect/m-p/4644107#M645406 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3161322">@Tim-A-E</a>&nbsp;wrote:<BR /> <P>I've physically connected my mini box to my main Q box with Ethernet cable and it keeps dropping out, I've followed all the instructions and rebooted my router etc, I'm at a loss as to what to do next?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3161322">@Tim-A-E</a>&nbsp;</P> <P>If the mini is connected by Ethernet you could try turning the mini WiFi off. &nbsp;This might make the Ethernet more reliable.</P> <P><SPAN>Carry out a Network reset on the mini with the Ethernet connected.</SPAN></P> <P>Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.<BR />As soon as it connects go into the mini box hidden menu and turn off WiFi. <BR /><BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press <STRONG>0 0 1 Select</STRONG>. <BR />Go to Network to turn off both bands of WiFi. Confirm before exit.</P> Thu, 16 May 2024 18:04:22 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-won-t-connect/m-p/4644107#M645406 oldfella 2024-05-16T18:04:22Z https://helpforum.sky.com/t5/Sky-Q/My-mini-box-won-t-connect/m-p/4644833#M645565 <P>That worked - thanks!&nbsp;</P> Fri, 17 May 2024 17:08:27 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-box-won-t-connect/m-p/4644833#M645565 Tim-A-E 2024-05-17T17:08:27Z