topic Re: Sky Engineer in Sky Q

Sky Engineer

Johnandrews2024 — Thu, 15 Feb 2024 13:19:39 GMT

I tried using an app to book a home move but it didn't do the check availability, the was a problem. I need to book an engineer

Re: Sky Engineer

Laing1 — Thu, 15 Feb 2024 15:32:38 GMT

@Johnandrews2024 wrote:
I tried using an app to book a home move but it didn't do the check availability, the was a problem. I need to book an engineer

@Johnandrews2024 have you tried the link below

https://www.sky.com/moving-home

Re: Sky Engineer

Theo+Thomas — Thu, 16 May 2024 18:58:52 GMT

Need to get the engineer to swap address from .y old address to new address

Engineering

Theo+Thomas — Thu, 16 May 2024 19:05:49 GMT

Need the engineer to come to my new address tomorrow

Re: Engineering

TimmyBGood — Thu, 16 May 2024 19:16:32 GMT

@Theo+Thomas

That's not going to happen unless it's been scheduled: posting here can't change any existing arrangements.

Heve you booked a Home Move or ordered a new service?

Re: Sky Engineer

GD1 — Thu, 16 May 2024 19:26:34 GMT

@Theo+Thomas Have look at the post directly above yours

Re: Engineering

Theo+Thomas — Thu, 16 May 2024 20:07:50 GMT

Well i Try book a home.move it wouldn't let me says we can't book home mov le

Re: Engineering

GD1 — Thu, 16 May 2024 21:30:34 GMT

@Theo+Thomas You'll need to call.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Sky Engineer

RosaLemes — Fri, 17 May 2024 10:03:42 GMT

I tried using an app to book a home move but it didn't do the check availability, the was a problem. I need to book an engineer Help me please it's already a month old !

Re: Sky Engineer

Daniel0210 — Fri, 17 May 2024 10:11:35 GMT

@RosaLemes

If there's an issue you'll need to call. You can call free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.