topic Technical fault on screen. in Sky Q

Technical fault on screen.

Louise1232 — Thu, 16 May 2024 16:08:24 GMT

Hi there,

Every channel on the sky TV is coming up as a blue screen stating There is a technical fault with this channel. Please try again later. I have tried turning TV off and the plug and back on, no change. It has been this was all day.

Thank you, louise.

Re: Technical fault on screen.

Mr+Flibbles+86 — Fri, 17 May 2024 07:29:10 GMT

Hi there @Louise1232 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Technical fault on screen.

Tom-W19 — Sun, 19 May 2024 07:49:51 GMT

Hi @Louise1232

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.