https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4643454#M645316 <P><STRONG>hi there my sky Q box disk drive has stopped working so I now can't watch recordings or pause live feed</STRONG></P> Thu, 16 May 2024 08:44:39 GMT drmillar70 2024-05-16T08:44:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4643454#M645316 <P><STRONG>hi there my sky Q box disk drive has stopped working so I now can't watch recordings or pause live feed</STRONG></P> Thu, 16 May 2024 08:44:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4643454#M645316 drmillar70 2024-05-16T08:44:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4643458#M645318 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2955621">@drmillar70</a>&nbsp; Have you tried the&nbsp; following steps?&nbsp;&nbsp;<A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-problem-with-recordings/articles/fix-recording-problems-on-sky-q-other-recordings-problems" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-problem-with-recordings/articles/fix-recording-problems-on-sky-q-other-recordings-problems</A>&nbsp; if this doesn't resolve the issue there is an option to order a replacement box</P> Thu, 16 May 2024 08:47:37 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4643458#M645318 GD1 2024-05-16T08:47:37Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4643460#M645319 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2955621">@drmillar70</a>&nbsp; Look here:</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-q-hard-disk-error-messages" target="_blank">https://www.sky.com/help/articles/sky-q-hard-disk-error-messages</A></P><P>&nbsp;</P><P>You will likely need to order a new box.</P> Thu, 16 May 2024 08:47:41 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box/m-p/4643460#M645319 bemak187 2024-05-16T08:47:41Z