topic Re: My tv screen is saying atmospherics in Sky Q

My tv screen is saying atmospherics

Rob19811 — Tue, 14 May 2024 18:31:57 GMT

I have no tv signal and it's saying atmospherics

Re: My tv screen is saying atmospherics

Daniel0210 — Tue, 14 May 2024 18:40:44 GMT

@Rob19811

I've not seen that error message before. If a message is displaying ”No signal” it tends to be from your TV not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

Re: My tv screen is saying atmospherics

PandJ2020 — Tue, 14 May 2024 18:50:28 GMT

@Rob19811 wrote:
it's saying atmospherics

Doesn't sound like a Sky error message?

Re: My tv screen is saying atmospherics

TimmyBGood — Wed, 15 May 2024 09:04:31 GMT

@Rob19811

Are you perhaps a subscriber to Sky Network Television Limited in New Zealand?

https://help.sky.co.nz/s/article/t100-no-signal-atmospheric-conditions-warning

This forum is for Sky UK, part of Sky Group (a division of the Comcast Corporation) : Sky (NZ) would be different hemisphere, different continent, different country, different satellite and consequently different reception hardware which generates error messages we don't see here.

Re: My tv screen is saying atmospherics

TimmyBGood — Wed, 15 May 2024 07:30:05 GMT

https://en.m.wikipedia.org/wiki/Sky_(New_Zealand)

https://en.m.wikipedia.org/wiki/Sky_Group

Re: My tv screen is saying atmospherics

TimmyBGood — Wed, 15 May 2024 08:51:52 GMT

@Rob19811

Unless you're actually using a box with that firmware in the UK/ROI, I guess, but I'm pretty sure that's not possible...