topic Can’t get on to free paramount plus channel in Sky Q

Can’t get on to free paramount plus channel

Eliza4 — Mon, 13 May 2024 19:50:06 GMT

Pressed Get Paramount +.

Then scanned QR code.

Then sign in at Sky and it says 'We can't do that at the moment. We hope to have everything back to normal soon'. It has been saying that for 2 weeks.

Re: Can’t get on to free paramount plus channel

oldfella — Mon, 13 May 2024 20:10:00 GMT

@Eliza4 wrote:

Pressed Get Paramount +.

Then scanned QR code.

Then sign in at Sky and it says 'We can't do that at the moment. We hope to have everything back to normal soon'. It has been saying that for 2 weeks.

Hi @Eliza4

Try deleting all history and cookies on your browser.

Then try the Sign up procedure again.

https://www.sky.com/help/articles/using-paramount-plus

Re: Can’t get on to free paramount plus channel

Eliza4 — Mon, 13 May 2024 21:03:34 GMT

That doesn't work unfortunately. It did mean that I now get onto the sky home page rather than going straight to the error message, but when I put in my password it returns to the same error message.

If I use the QR code or go in via sky.com/paramountplus-activate it still goes to the same error message.